RETURNS & EXCHANGES


RETURNS

 

In accordance with our return policy, you have the right to return all purchased products within 14 calendar days, starting from the days on which you received your shipment. This however does not apply to personalized items, made-to-measure garments, or other products that have been individually altered or manufactured.

To return your product, please contact us at customerservice@justinreddig.com

 

Please be advised that we can only accept returns for products have not been worn, damaged, altered,and that are in their original condition. All seals and labels must be originally attached to the product. If a product fails to meet these requirements, JUSTIN REDDIG (Reddig Greifenberg Fashion) is not obliged to accept the items for return or exchange. For further information, please read our return policy.


EXCHANGES

 

In accordance with our customer satisfaction policy, you have the right to exchange all purchased products within 14 calendar days, starting from the days on which you received your shipment. This however does not apply to personalized items, made-to-measure garments, or other products that have been individually altered or manufactured.

To return your product, please contact us at customerservice@justinreddig.com

 

Please be advised that we can only accept exchanges for products have not been worn, damaged, altered,and that are in their original condition. All seals and labels must be originally attached to the product. If a product fails to meet these requirements, JUSTIN REDDIG (Reddig Greifenberg Fashion) is not obliged to accept the items for return or exchange.


REFUND

 

You will be refunded according to the method of payment that was used for the original transaction. The refund process can take up to 14 calendar days starting from the day on which we received the returned product. You will receive a refund confirmation via email.

Please be advised that the refund time for payments made by credit card can differ depending on the issuer.

 

Gift cards used as a method of payment will be refunded in form of a new gift card.